hafacenturyncounting

Motivated by a lack of material.

Archive for the tag “control(s)”

22 May 2012
2 Comments

Patient’s Patience

To all of the “Angel’s of Mercy”out there, I salute you. There are no others like you upon this Earth.

All of us will be relegated to the spot of patient at some point in time. It is what you demonstrate while you are in that status that counts. A difficult place to be in; sick, tired, in pain. You feel alone, no one understands what you feel. There is the vulnerability and need. As time goes on anger and resentment sets in. These are all understandable, but do you get a free pass? Is it okay to treat the folks who are around you, the folks trying to help and comfort you, badly. I understand that you may not or are very likely NOT aware of what you are doing, but trust me when someone says it to you, it is true.

When you are not a medical professional, you are handicapped in your attempts to help someone who is suffering. Some people are grateful to have someone willing to try to help. Then there are the others who, unwittingly, make it painfully obvious that their would be helpers are inept. This serves little purpose, for you need help and a bad attitude will oftentimes leave you without assistance or with a begrudging helper.

In your pain and illness do not allow yourself to believe that in order for one to be understanding, sympathetic, or helpful they MUST be lying in the bed with you experiencing what you are currently going through with the same degree or exactness as you. You take away the desire to try to help, and possibly leave yourself in the very spot you want to avoid. Two people in the exact same place will see and hear very different things. In having that understanding, patient I beseech you to employ YOUR patience.

As with most everything attitude is everything. It helps the patient in the healing process, it helps the caregiver with a sense of appreciation which motivates. Motivation that is essential for all parties to continue on.

Think of that nurse, who was particularly kind to you, when you were hurting and not so very easy to get along with. Realize she or he was “just doing their job” when they helped you through a rough pain episode. Process in your mind these are trained professionals who absolutely selected this spot they are in, because they felt a little something more than the monetary gain. Think of how very special these nurses are. Then think about the person you have at your disposal. They may not be equipped with a degree, they may not have the intricate medical training, but they are armed with the desire to help. Compassion; don’t run or push them away because you as a patient, cannot draw on a bit of understanding and patience yourself.

Posted in Epiphany and tagged , , , , , , ,
09 May 2012
2 Comments

How Long Can You Live With It?

Well I must say we are all far beyond the point of NOT understanding the adage, “You made your bed now lay in it”. Today I had a “huuum moment”.

There have been numerous decisions over the years that I would tactfully avoid saying were not well thought through. More than a decade after one of these I find myself periodically questioning whether it was not only well thought through, but perhaps it was wrong. OUCH that one hurt! For as much as I see and recognize the inability of others to admit they are wrong, I have the same condition and it is terminal.

I will not bore you with the details for this would make me have to stop and truly examine this thing again and I really do not want to. I will tell you this, recognition also makes you go back and look at your r’epertoire, because unfortunately there generally isn’t a lone incidence.

The steps are simple. First you have the Accusation; this step will lead you to the spot where you KNOW something more must be done. You may or may not mull it over for a bit, but the next step is rapid and hard hitting. This is the Action; not a lot to say for the fact that you are here means you have made up your mind, right or wrong. Acceptance;  here you say you have done all that is humanly possible and you have no other choice.  Consideration; the back and forth happen here. Arguably this should take place before acceptance, but then we may not be having this discussion at all if it did.  Remorse; this is more of a admission, an admission of mostly YOU are not really happy with the outcome, not necessarily with the incidents that lead up to this outcome.

I leave you with “what if I was wrong” to ponder. The next step is even more difficult to face,” what do I do now“.  Along with the topic here, I would say there is a bit of soul searching you have to do. You can work on this now or you can do what I have done more than one time, put it on the “back-burner”. However, I must caution you “it” will come back again until you truly have resolve.

Posted in Epiphany and tagged , , , , , , ,
28 Apr 2012
1 Comment

“They’re Just People”

If I never remember anything else about the film And Justice for All I  will always remember the hurt in Al Pacino’s voice as he said that line, to his fellow attorney and friend who had under the guise of helping, had inadvertently and indirectly caused Al’s client to kill himself.

I listen to people randomly rant what they believe to be logic, applying absolutes to situations that absolutes clearly cannot be applied to. So much can be said for the adage”walk a mile in his shoes”. Until it hits you in your heart you may be able to trick yourself into believing, what you think now would be the same if a loved one was involved.

I had to reach for a painful spot in order to write this and the trouble is, I did not want to revisit that pain. However, I did want to get this out and I thought it would only as powerful as my ability to convey the hurt and seriousness of the subject. Once there, I was amazed at how the feelings were revived.

I remember my heart racing, my entire being filled with anxiety as I sat in the very place that I had not long ago shook my head in cold disapproval. I have difficulty writing about it even now. Watching television programs about our justice system only scratches the surface of a real problem that exists in our society, in our community.

I bet you know him, I bet he is related to you or has some close personal tie to you. Maybe you don’t talk about him, maybe you don’t think about him, but that does not make him any less real.

A dear friend of mine excitedly told me of her loved ones impending release from prison one day. I am a cynical sarcastic being, who attempts to be cordial and kind to people I love, like, and care about. I was less than enthused, but for her sake I responded positively. I recall very clearly thinking,'”I wonder why the hell she is so happy about that, undoubtedly he did something to land his behind in there…” I never said those words to her, but the terrible thoughts were embedded in my psyche. One day I would  remember those words from quite a different perspective.

The docudrama LOCKUP was on and my husband made a rather sarcastic remark, I looked at him oddly and left the room. I thought to myself, “Don’t you remember?” There are some very great people who have been imprisoned. They span the annuals of time from the Bible until now. Prison, though a generally bad place, is not always the worse thing that can happen to someone. I never thought I would feel this way, I never thought this could touch or affect me.  Then it did, and my entire world was set on end. That in itself  was/is a very grounding thought and experience.

Posted in How We Relate and tagged , , , , , , ,
09 Mar 2012
2 Comments

Breaking Bread

Eating is a very important process in our lives. We need it in order to sustain ourselves, first and foremost. However, there is something more. As we tie certain songs to events in our lives, there is a connection that exists with us and our meals.

Think of the imagery of the 1950’s a family sitting down to dinner, sharing the events of their day.  How about the “romantic comedy” you just watched a couple of nights ago where the couple shared a romantic dinner, or the mother’s day surprise of breakfast in bed. Food and who we eat it with is a very personal passionate thing. You just don’t sit down and eat with anyone, at least you don’t plan to.

We went to an interesting eatery when we first moved to Georgia almost 20 years ago at the urging of our new neighbors (Georgia natives). This place served typical southern cuisine, the thing that was most exciting to them was the sitting down to enjoy your meal in the company of complete strangers. I thought it was a novel little idea, but wasn’t quite as excited. We were new and felt like we should get familiar with the regions traditions and customs. Well it was very uneventful, and not even in the slightest manner interesting.

I was taken back to another piece I wrote called, “All We Do Is Eat” and I realized how very personal this act of eating is. We do it so often and so mechanically that we really do not  think of the intimacy involved.

When I worked in “Corporate America” in an effort to demonstrate “they” cared; there were often luncheons, celebrations, etc. where we, the employees would get together with the bosses and “break bread”. I was always the outspoken and standoffish one. I thoroughly enjoyed declining or not showing up to these functions, knowing questions would be asked, and I would have the opportunity to tell “them” exactly why I had chosen not to be a part of the function. In a way I was being completely honest, in  another I was being completely mean, but at the time I did not realize how completely valid my reaction/response was to being invited to come and “make nice” with an individual in a forum that is normally reserved for people you really and truly want to be around. Later when the title change happened and I became “them” the the challenge was once again presented, for I now not only had to participate in these function I oftentimes had to plan them. Oh the hypocrisy of it all….

Today as I attempt to be a better person, I am a volunteer that works with a team that serves my community. It is a good place and a good thing we do, yet I would not be honest if I said that I feel close to any of the other members. I attributed this to my being the newer member, but as time has gone by I think there may be another reason. I do not believe that my personal feelings are important,  for what we do is what is most important. The problem is now we are having a meeting in which food will be served. This will be the third meeting of this type I have been invited to. The first I did not go to at all, the second I did not eat. I have and feel the obligation to be there for this meeting, but I cannot overlook my feelings toward these people I am teamed with. Perhaps a more relevant question would be, “do I need to continue to be with a group I do not want to or feel comfortable being around”? Do I have the right to interrupt/disturb this part of a program we are all a part of because of MY personal feelings? I think maybe if I allow myself to get into this intimate setting with them maybe I will connect, but the questions remains, what if I am right, what if this vibe I feel is the vibe the are sending out. I would rather walk away than to have them send me away, but that is all about ego isn’t it.

Therefore, I will go and I will be on time, but I will not eat once again. I guess the test will be how many meetings will I go to before I feel comfortable enough to get intimate with my team members, or how long will I stubbornly work with people I may not like and who may not like me for the sake of doing something good.

Then in the midst of revisions and additions I came face to face with it; maybe I am sending a signal to my team members as well. While I am sitting here feeling ostracized, maybe I have ostracized as well. Wow, maybe I  should eat.

Posted in Epiphany and tagged , , , , ,
05 Mar 2012
2 Comments

Done-But Not Ready

A cautious glimpse at the possibilities. Was Cinderella held prisoner in the home of her evil step-mother? Was Sleeping Beauty held in a deep sleep by a spell? Does circumstance help our minds to help us escape unhappiness?

Years in a situation that one sees no end to can breed contempt as well as creativity. Something woke me up this particular morning. It was a troubled mind. I had a plan, but things surrounding me kept interfering. Yet the unsettled feeling would not leave me.

Our princesses seem to be trapped by the forces of something outside of self, but what if their escape was the very prison they existed in? As terrible as one may feel their existence is, does it overshadow the fear of the unknown? There is a real fear of falling. The inner “daredevil” has long retreated into the  poolside lounging chair. Yet, what can be worse than falling? Is it the devastation of defeat, what about the embarrassment of failure.

Growing older there is a stronger need for the certainties of life. We need stable, predictable outcomes now more than ever. The trouble is now we must look to ourselves to provide those confident stable situations.

The other reactions are difficult but for me the stagnant, atrophying, paralysis which occurs when you fear movement is the worst. You are a prisoner, one of your own creation in part. Not a very creative one either. Choosing to stay and be miserable simply because it is familiar is NOT a good choice.

Begin at the beginning, work on YOU. If it is a workplace problem, what measures or steps are realistic for YOU to take? If it is a personal relationship, where you can see the other person’s faults and contributions to the bad situation, maybe examine what YOU are doing. If it is  a spiritual  issue and you feel conflicted, perhaps begin with YOU being committed. As an individual YOU is the only factor one has complete accountability for and control over.

Therefore, we are very much like the pastry fresh out of the oven; one stage is complete, but more has to happen before it is ready to be served.

Posted in Epiphany and tagged , , , ,
21 Oct 2011

If You’re Going Stare, Wave.

Didn’t your parents tell you it was impolite to stare? When my contemporaries and I were small children, not listening to or disobeying what Mom and Dad said to do met with serious consequences. We learned at an early age that looking at someone for an extended period of time generally was not complementary, with that being said one puts oneself in a very precarious position and no small child should have such an option.

On that note I am going to make sure it is understood that staring is something that I RARELY do. While my preference would be to say never, I refrain from using such an adverb. Human Beings do not exist in a state of absoluteness when we talk about emotions, personality traits, and such. Therefore, I am sticking with “rarely”. It is just plain rude.

Now I am sure we all can reference doing this very same thing and it was far from insulting. There are some very beautiful beings and they are very worthy of taking notice of. One can be easily caught off guard and in those cases excused for the act.

Upon our move south some 18 years ago we met a very  southern woman and her equally southern husband. We will call her CeeCee and her husband Carl.  To characterize CeeCee, she was a curly-red haired imp. I imagine there was a bit of Scots-Irish in her. She and I hung out together for a bit.  Our families even traveled to the North Georgia mountains, that was a trip and a half. We were introduced to, in my opinion, horrible boiled peanuts and dining with strangers. CeeCee and Carl loved these traditions. My spouse, forever the “yankee/militant former black panther” type, was not so enthused. He had noted on numerous occasions since our arrival of the locals extended gawks. CeeCee said,” We do stare a lot in the south”. Let me get back to what this was really about though. Staring was just a jumping off point for me. Is there ever really an excuse for being rude?

You see given enough time one can find an explanation for virtually anything; but just because you can explain it, doesn’t excuse it. You may say, “I didn’t mean anything by it or I always do that”. You must understand that perceptions play a key role in how particular acts are dealt with, so you don’t get to tell someone else how they should feel about a given situation.

Culture, age, region, and religious influences will affect the way we respond to one another. If only “When in Rome do as the Romans do” were a practicable rule of thumb; unexpected release of gas,  loud outburst of laughter, and yes  lengthy uninterrupted looks would be accepted and disregarded. Since that is NOT the case the next time you find yourself involved in such a situation, if you are the one  staring do a save and throw up a greeting with a wave. If you don’t there is a possibility the one who is being stared at may in a not-so-subtle way throw up a greeting to you, but keep a few of their fingers in the down position.

Posted in How We Relate and tagged , , , , | Leave a comment
15 Oct 2011
1 Comment

Deal With It

I read an inspiring piece this morning, it was in regards to relationships with loved ones. It was not unusual; for it dealt with how limited and uncertain our time on this Earth is, and how we ought to let loved ones know they are loved every day. For as certain as it is that we have loved ones, there is or will be turmoil.

My personal friends and family know that I am an active participant in conflict on a daily basis. I welcome debate and exchanges. They also know I am a “head-on” type and this clashes with my attempts to be a more “gentle-christian” type of individual. I cannot say I have mastered the art of being direct with compassion, and if I am honest I have to say there are often minimal efforts made depending on the circumstances and individual (s) involved. Big surprise, partial confession; no on part one and affirmative on part two.

I completely agree with what I read this morning. I learned that lesson long ago and began practicing what I learned. The problem is the challenges of dealing with individuals. What about the exceptions and the “what-ifs”? What do you really do when those loved ones that you cherish so much happen to be taken from you during that time of turmoil? Truth be known it is not that easy to say at the conclusion of an argument, “yeah well I love you so much”. Be realistic, in most arguments one is caught-up in the moment.

Now I have to get away from sounding so callous and mechanical, now I have to talk about one being the bigger person. There is a pregnant pause here, because I had to take in air. It is not ALL ABOUT YOU, let me make that clear. Now stop taking yourself so very serious, stop feeling sorry for YOU, and look at the big picture. This means saying I am sorry when you are not necessarily the one at fault. It means actively pursuing someone who seemingly does not want to be sought out.

In some cases one has to be away from their normal character, but in this process  the strength of that same character is demonstrated. I am not by any stretch saying this will be easy, but it is easier than some of the other alternatives.  Don’t sell yourself or the ones you love short here. In this direct “deal with it” attitude you come face to face with real feelings and emotions, this allows you to get to some things instead of running away from them.

“I love you but I don’t like you”, may seem cliche’ at times yet often times it is so very true.  You just don’t loose that love for someone because they hurt you or made you angry. Yet that anger and hurt are all so real as well. It is not unheard of or terrible to get or be angry with people you love and care about. Padding that anger with an automatic “I love you” does not change that anger. I think the best thing you can give to ones you love and yourself is honesty, and honesty is a tall order.

Therefore, I say be honest, direct, and real with these people and these feelings. Have compassion and tact in the process, but if by chance something occurs in the midst of some turmoil in your relationship and you do not have an opportunity for a “do over” be comforted in the knowledge that these folks do know you. More than likely at some point they may have been faced with the dilemma of dealing with it as well, but afforded the luxury of time to get through it.

Posted in How We Relate and tagged , , , , , ,
28 Sep 2011

You Owe Me The Truth

We need a service, we do the research, we hire someone, they do the job, and we pay for that service. Simple process; at least it is easy enough to understand. There is a need, an expectation for fulfillment, and the final stage is payment. I want to talk about that final stage, the settling up, if you will.

I have often observed how easily and rapidly we will have something bad or negative to say and we will go out of our way to complain; but when someone does something good, positive, or admirable suddenly we do not have the time. This fosters a behavior in us to look to someone else for all of our problems and thus we feel correct in blaming others for virtually everything that we see is wrong.

Let’s examine this service issue. Since my business provides a service I feel like I am qualified to address this and I am going to draw on personal experience. I can say that most of my customers are happy. We have established a rapport with them that allows for a friendly exchange. We do try to make it clear that we are professional and take what we do seriously. Therefore, if there is a problem we want and expect to be given an opportunity to address and correct that same problem if it is at all possible.

Recently we have encountered a new type of customer, and I am going to call them “the quickies”. “The quickies” are being named that for some very pertinent reasons, they are quick to complain and quick to quit. This behavior leaves any reputable business wondering what really happened.

Example one: this “quickie” had been approached when we started our business a few years ago. We offered her a competitive rate, we knew her home because we provided her with this same service when we worked for someone else. Two years passed, she had quit our former employer due to financial issues (she said), but now she contacted us wanting to obtain a quote and possibly start service. We came to an agreement and went out to do the job.

Upon our arrival there was a note asking us to do something additional. Now when you are in a service oriented job additional service can be provided, but often it is with an additional cost. The smart thing to do is to inquire prior to the actual service being scheduled. This did not occur, but being professionals we did what was requested and made her aware this was not a part of  the regular service of which she ordered and that there is a charge for the additional services.

Afterward we requested feedback; and all we got was positive comments along with an apology for asking for the additional work. Again, the exchange was friendly and positive. Therefore, I was accommodating and let this new customer know that it was an honest, understandable mistake. “No harm, no foul”.  She happily stated she was looking forward to our next visit. FOUR DAYS LATER, she sent an e-mail to me stating that after she examined the house further she found several deficiencies and decided that she would not need our services, as she could do this good herself. She went on to tell me that she felt she did need a deep cleaning job on her house once a month, in spite of my recommendation.

“Quickie number two” stayed with our service for five months following an intense screening process. They asked for references to e-mail and/or call them to answer a series of detailed questions. It had been their experience that companies start off good, but gradually deteriorate over time until they reach a point of unsatisfactory service. Well we passed their screening and began providing them with service. We gave “Quickie number two” the same information that we provide all of our clients with, making them aware that they are not contractually bound and if there were complaints we would address and correct them promptly. ” Quickie number two” was given the same request for feedback. There were a couple of initial items deemed questions rather than complaints. These items were resolved and never spoken of again.

“Quickie number two” sent me an e-mail stating, “he wasn’t sure if he had our phone number (cards are left after each visit that have business contact information that includes the e-mail address as well as the phone number) but he wanted to inform us that he and the wife were cancelling service, because it was not up to par and they wished us much success.

Okay, now let me explain a couple of things here. I am not by any means saying our business is perfect, I do believe we do a very good job and strive for excellence. I feel confident in the service that we provide and am willing to stand behind it. If a customer is dissatisfied we have a policy to try to fix the issue; but if we can not we feel it is better to let an unhappy customer go than to try to keep one, for they will more than likely never be happy.

The former customers referred to here as “quicky number one and two” were dishonest and while from a revenue standpoint you do not like to lose paying customers, from a peace-of-mind standpoint you are truly better off. In each case I did personally answer the respective e-mails and I wished them each well. Their responses confirmed that the real problem was not necessarily our service; but their inability to own up to the truth, they could not afford to pay for our service.

This is all  really immaterial in the sense of the “why”, but again it breaks down a system that encourages honesty and credibility. If the job truly was bad you should be willing to let the provider correct the problem. However, if you say the job was not done good maybe you will drop your price, or even provide service for free to keep me.

Next time you have someone come out to provide you with any type of service, realize that along with the monetary payment that bill will not be settled to an upstanding business, until  you give that individual an honest opinion about the work they did for you. Your opinion matters; it is a gauge, a barometer to help businesses know when they do good work and where they need to improve. That does not give you authorization to lie for your own personal gain. It will hurt the next person. Remember your indebtedness can only be paid with the truth.

Posted in As Consumers and tagged , , | Leave a comment
23 Sep 2011
1 Comment

Waiting In Line for YOUR Turn

I am going to try not to rant and rave here. However, I cannot make any promises. I want to first give a couple of personal experiences as examples to reference.

At the pharmacy of a certain health care group my better half stood in line to pick up his medication. Without belaboring the matter, saying that this is generally a long process is the short version. Seemingly, out of no where a woman walked in front of him and stood. He is not a  small, calm, or overly friendly man. Even in the best of moods he can become let’s say, abrasive rather rapidly. This rude  unexplained action prompted immediate response from him, he would later relay he was surprised. The response was, “EXCUSE ME”. To which the woman turned and as-a-matter-of-factly said, “I was in line but had to tell my husband something….” He went on to tell her that it would have been nice if she had demonstrated and utilized elementary manners by asking to return to the spot she had vacated for a short amount of time. However, he permitted her to go on and take the spot back after she was thoroughly embarrassed.

I was waiting in line at a local gas station with my son, there was a man and his small son ahead of me. They both left the line before they were called to the counter.  During their absence several other patrons came inside and joined the line. The man and his son returned and stood along side of me now. He never made eye contact or said a word, I was conscious of them though. When the next clerk was available I simultaneously walked to the counter as he called out “next in line please”. The man and the small boy did not move but stayed off to the side. I do believe it may have been different had I been alone.

We are all in a hurried, pressed for time state, yet what makes one feel as though their time is any more precious than yours? These two scenarios are just recent occurrences that stand out, of course there have been others. In the first one here is my take the woman was presumptuous. Since she knew she had been in line she felt like she was entitled to return to that spot. I ask “why”, what would give her that impression. In the second example, the man was trying to be sly. He did not want to get in line because now others were ahead of him. He figured I would recall seeing him in line and I would either let him go ahead of me or he would make the attempt anyway. In both cases these individuals were wrong.

There are some very basic rules that must be applied when one is in line. There is also a state of mind one must embrace and conform to. As my spouse pointed out to his line busting perpetrator, manners would have helped. In either case the very least one should do is make eye contact, no matter what you think you owe that other person acknowledgement that they are present. The next thing that MUST occur is you must speak to this unknown individual and I might add it should be in a polite voice. These situations do not warrant a commanding oration. Finally, realize you are at the mercy of this unknown individual. This means if not handled properly you could end up on the receiving end of a less than pleasant predicament, in which the small scale result could be embarrassment.

I want to remind you that once you are in line you must stay in line to insure your spot. Let me make this clear, if you get out of line you loose your place. Your mere presence in a line does not insure that spot indefinitely, otherwise people would not camp out all night for tickets to concerts or to get specially priced retail items. The line signifies that there are going to be other people that have need of service and/or merchandise around the same time, and the only way to accommodate them all is for people to be served one at a time on a first come first serve basis. THUS, A LINE!

Newsflash: people you are not the only one on this Earth, stop behaving as though you are. Be patient, be respectful, and simply wait your turn.

Posted in How We Relate and tagged , , , ,
14 May 2011
2 Comments

VI-haftasaysomethin

Today I had to do something I did not want to do but I had to. Through the years we all have had this type of experience(doing something you didn’t want to), and more than likely this has happened more than once.

My boy, as I liked to think of him, was born January 1, 1999. He came as  a surprise to me 3 years later, because I  never thought I would own another cat after my loss 12 years earlier. There he was sitting the cage at Petsmart waiting to be adopted. He had beautiful blue eyes and a gray fluffy coat. He was by breed a “Ragdoll”.  I re-named him , but as all things that concerned him, he never warmed up to his name or me for that matter. I can only imagine what his early life was. I know it wasn’t good, but I know we tried to give him a good home and we tried to do this for 9 years.

Today I let him go. I am sad for the loss of life, but I am not sad for him. I think he is worth mentioning because,  I believe there are situations where we put all of our energy in to and get no return. I was very convinced and comfortable with my decision. As a pet lover, I have had to make the unselfish  choice to let go before and it hurt. This was so different and I learned  about being more responsible when it comes to a life. I think I should have left Storm alone. I tried to fill a void with another individual and it did not work. I can tell myself that I gave him something better than he had, but if he didn’t want it was it really better?

Anyone other than a pet lover may find this odd. I hope the pet lovers understand and take a bit of heed, because we are generally good-hearted folks. This is just a demonstration of how we can lose track of what is really important. I now believe I would have better served Storm by giving a cash contribution to his foster parent and moving on.  I changed his environment, I changed his name, but I didn’t change him.  I did this convinced this would make him happy and subsequently me happy.

Not all of our projects or endeavors will be a success, and today I have to live with that reality.  I did not give all of this thought the day I adopted him and I wish I would have. Today I have to live with a farewell and on that note I haftasaysomthin; his name was Toby before he knew me. Peace be with you Toby.

Posted in Hafwaythroughpoints and tagged , , , , , ,

Post Navigation

← Older Entries
Newer Entries →