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Clean Up Your Act

Cleaning; not a subject I am particularly fond of nor do I have a deep seeded hatred for. However, I am quite good at it.

I have to confess I did get into the business from a “need” inspired place. I had been exposed to this particular vocation since childhood. It was not something I imagined doing, that is until I would get quite aggravated while working in the administrative aspect of the Postal Service. Then I would both sarcastically and jokingly say, “Can’t I have a stress free job like the custodian.”

At the risk of having customer former or present read this piece I will be very cautious.  Never would I  point out an individual in a forum such as this, I am far too conflict oriented( I know what I am saying) for that. I would much rather confront you face-to-face. I am not trying to provide competition with strategy. Yet I do not mind giving out a little information that might help someone. All of these suggestions work/have applicable ideas for the provider and the customer.

If you are looking for someone to provide you with a cleaning service be very specific; either they will do what you want or not. Don’t get trapped in/bogged down with assumptions, this will keep you(the customer) from being disappointed and the service provider from being unhappy as well. Sometimes you can ask for addition services that either will be provided at a cost or even given if the provider is aware of the want/need at the time.  Communication is paramount. Ultimately, you want a relationship that is mutually beneficial.

Don’t be cheap. Licenses, bonds, insurance cost; if you risk having someone come into your home or place of business without these be aware you may get off cheaper initially, but in the long run bad service, damaged items, missing effects… what did you really save. You do get what you pay for, especially if you do as previously stated. If you have a price in mind share it. This does not suggest you will get the price, but perhaps you will gain understanding as to why what you want is/is not possible from a particular provider. You may be able to negotiate better.

Do not mix up services. If you want someone as a housekeeper  look for a housekeeper. If you want a maid look for a maid. The job descriptions are similar but not the same. That being said you cannot expect a housekeeper to do your laundry or your dishes, unless you discussed and agreed to this prior. Pick up your place so the service provider can clean what actually needs cleaning. If you need an organizer then look for one of those. You waste time and resources not taking these steps. If your housekeeper has to sift through piles of clothes in order to vacuum, either the floor will not be vacuumed or your fee is going to go up.  If you have stacks of dishes in the sink and no room in the dishwasher, there are a variety of end results that could occur. YOU will be unhappy in either case.

Therefore, try this; be upfront and honest, communicate your wants and needs, make no assumptions. When you the customer/service provider do these things the expectation is realistic and generally will be met.  End result, mutually beneficial.